How can I get in touch with the Merchant Support team?

Onboarding and integration

Our products and services

Service details

Declined purchases

Account details

Special circumstances

Purchases and deliveries

In-store purchases

Returns and refunds

Payments

Making payments

Managing payments

Payment problems

Fraud and security

Fraud prevention

Identity verification

Data protection

Reporting fraud

Our products and services

Getting started with Zinia

Products and services

Returns and refunds

Managing refunds

Settlements

Settlement reports

Receiving payments

Onboarding and integration

Start working with us

Fraud and security

Fraud prevention

You can email us at any time at altanegocios.es@zinia.com and we'll get back to you as soon as possible.