FAQsPayment problemsPayment problemsPaymentsOur products and servicesService detailsCredit checksDeclined purchasesAccount detailsSpecial circumstancesPurchases and deliveriesPurchasesIn-store purchasesDeliveriesReturns and refundsReturnsRefundsCancellationsPaymentsMaking paymentsPay in 30 daysPay in 3Managing paymentsPayment problemsFraud and securityFraud preventionIdentity verificationData protectionReporting fraudOur products and servicesAbout ZiniaGetting started with ZiniaProducts and servicesPricingReturns and refundsCancellationsManaging refundsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionMost frequently asked questionsWhat happens if I fall behind on my payments?The amount on the invoice is incorrect. What should I do?I've received a reminder for a payment that I've already made. What should I do?My payment by bank transfer was not registered. What should I do?