What is Zinia?

Our products and services

Our products and services

Service details

Declined purchases

Account details

Special circumstances

Purchases and deliveries

In-store purchases

Returns and refunds

Payments

Making payments

Managing payments

Payment problems

Fraud and security

Fraud prevention

Identity verification

Data protection

Reporting fraud

Our products and services

Getting started with Zinia

Products and services

Returns and refunds

Managing refunds

Settlements

Settlement reports

Receiving payments

Onboarding and integration

Start working with us

Fraud and security

Fraud prevention

Zinia is the new Buy Now, Pay Later (BNPL) solution of the Santander Group that makes shopping simple, offering customers the option of deferring payments or paying in instalments in an easy, fast and transparent way. Want to learn more about our solutions for online and physical stores? Send us an email at newbusiness.es@zinia.com and we'll be happy to help.