I've returned a part of my order, but in my account, it still says that I need to make the full payment.

Returns are first processed by the online or physical store. Once processed, the store will inform us of the return and we will update your payment status. As such, the payment status isn’t updated automatically. In fact, it may take a few days to update after the return has been processed. But don’t worry, we’ll let you know as soon as we’ve updated your payment status.

Is the payment due date approaching, but you’ve returned a part of your order? Don't worry, you don't have to pay for anything you don't want to keep. If your payment status has not been updated after one week, please give us a call on +34 910870271, send us an email at info.es@zinia.com or speak with us via the Zinia chat.