How can I pay for my purchase (Pay in up to 36 instalments)?

As we want to make paying as convenient and easy as possible, you have two different ways to pay:

1. Pay by bank transfer

To pay by bank transfer, you’ll need the payment details, which you can find in the emails and/or letters we’ve sent you, or in your Zinia account on the website or app. In the latter case, log in to your account and click on the “Pay” icon on the order details page or in your purchase overview, then select the bank transfer option.

As stated in the emails and/or letters sent, please remember to put the payment reference in the description field and the total amount in the transfer details. This will help us to identify your payment. In the event you want to pay for several different orders, please remember to pay each invoice separately with the corresponding payment reference, so that it can be linked to the correct order.

2. Pay by direct debit

To pay by direct debit, if you provided an IBAN in the application process, the instalments will be charged automatically on the stated due dates. However, you will also be able to change your IBAN in your account on the Zinia app or website by providing your online bank details.

3. Pay by instant transfer

You can also make an instant transfer by providing your online banking details and then accepting the transfer in your banking app.

4. Pay by card

You’ll soon also be able to pay by card. To do that, log in to your Zinia account via the app or website, go the corresponding order details section or overview, click on the “Pay” icon and then select the card option.

Don’t forget that you can pay for you order as soon as it has been shipped by the store.