FAQsStart working with usStart working with usOnboarding and integrationOur products and servicesService detailsDeclined purchasesAccount detailsCredit checksTrade-inInstant Payment (PSD2)FinancialsSpecial circumstancesMore helpPurchases and deliveriesPurchasesIn-store purchasesDeliveriesReturns and refundsCancellationsReturnsRefundsPaymentsMaking paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksData protectionReporting fraudOur products and servicesAbout ZiniaProducts and servicesPricingGetting started with ZiniaReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionFrequently asked questionsHow can I get in touch with the Merchant Support team?When will I get a response to my request to work with Zinia?After integration, how can I test the checkout process?What do I need to do before I start the Zinia integration process?Do I need to halt my website activity during integration?
