Making payments
Frequently asked questions
What details do I need to use instant payments?
What are the benefits of using instant payments?
What is a payment initiation service?
What are instant payments?
How can I change the IBAN linked with my direct debit?
What details do I need to provide to pay by direct debit?
What is a direct debit?
What happens if I don't pay on time (Pay up to 36 instalments)?
How can I pay for my purchase (Pay in up to 36 instalments)?
What happens if I don't pay on time (Pay in 30 days)?
My purchase is confirmed and I've received my invoice, but I can't find my payment due date. Where do I need to look?
When does the payment period start?
I've reported an issue with an order. Do I still have to pay for it?
I have several payments pending that each correspond to a different order. Can I pay for them at the same time?
I can't find the option that allows me to pay for my order. Where do I need to look?
How do I know if Zinia has received my payment?