FAQsDeliveriesDeliveriesPurchases and deliveriesOur products and servicesService detailsDeclined purchasesAccount detailsCredit checksTrade-inInstant Payment (PSD2)FinancialsSpecial circumstancesMore helpPurchases and deliveriesPurchasesIn-store purchasesDeliveriesReturns and refundsCancellationsReturnsRefundsPaymentsMaking paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksData protectionReporting fraudOur products and servicesAbout ZiniaProducts and servicesPricingGetting started with ZiniaReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionFrequently asked questionsWhat happens to the payment term if there's a delay in shipping an item?I've received the wrong order. What do I need to do?I've received the invoice, but I haven't received my order. What do I need to do?Where can I find information about the delivery of my order?When will I receive my order?
