What happens to the payment term if there's a delay in shipping an item?

Don't worry - with Zinia, you don't have to pay until the items have been shipped. Depending on the merchant, the payment term will start independently when each item or the whole order has been shipped. We will keep you posted by email and you can check all the information by logging to your Zinia account on the app or website.

For further information regarding the shipment, contact the merchant directly.

If you need more information, email us at info.de@zinia.com or speak with us via the Zinia chat during our customer service hours (Monday to Friday: 9:00 a.m. - 5:00 p.m.).