FAQsStart working with usStart working with usOnboarding and integrationOur product and servicesService detailsCredit checksDeclined purchasesAccount detailsSpecial circumstancesPurchases and deliveriesPurchasesIn-store purchasesDeliveriesReturns and refundsCancellationsReturnsRefundsPaymentsPay in 3 instalments - making paymentsPay in 14 days - making paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksFraud preventionData protectionReporting fraudOur products and servicesAbout ZiniaGetting started with ZiniaProducts and servicesPricingReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionWould you like to work with Zinia and have questions about how it works? Click here.Most frequently asked questions How can I get in touch with the Merchant Support team?When will I get a response to my request to work with Zinia?After integration, how can I test the checkout process?What do I need to do before I start the Zinia integration process?Do I need to halt my website activity during integration?
