FAQsPayment problemsPayment problemsPaymentsOur product and servicesService detailsCredit checksDeclined purchasesAccount detailsSpecial circumstancesPurchases and deliveriesPurchasesIn-store purchasesDeliveriesReturns and refundsCancellationsReturnsRefundsPaymentsPay in 3 instalments - making paymentsPay in 14 days - making paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksFraud preventionData protectionReporting fraudOur products and servicesAbout ZiniaGetting started with ZiniaProducts and servicesPricingReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionGot a question about payment problems? Check out these FAQs.Most frequently asked questions My payment with bank transfer was not registered. What should I do?My iDEAL payment isn't registered. What should I do?I've received a reminder for a payment that I've already made. What should I do?The amount on the invoice is incorrect. What should I do?
