FAQsCancellationsCancellationsReturns and refundsOur product and servicesService detailsCredit checksDeclined purchasesAccount detailsSpecial circumstancesPurchases and deliveriesPurchasesIn-store purchasesDeliveriesReturns and refundsCancellationsReturnsRefundsPaymentsPay in 3 instalments - making paymentsPay in 14 days - making paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksFraud preventionData protectionReporting fraudOur products and servicesAbout ZiniaGetting started with ZiniaProducts and servicesPricingReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionGot any questions about cancellations? Check out these FAQs.Most frequently asked questions I cancelled my entire order, but my account still shows I have to make a payment. What do I need to do?I cancelled a part of my order, but my account still shows I need to make a full payment. What should I do?How do I cancel my order?
