FAQsManaging refundsManaging refundsReturns and refundsOur product and servicesService detailsCredit checksDeclined purchasesAccount detailsSpecial circumstancesPurchases and deliveriesPurchasesIn-store purchasesDeliveriesReturns and refundsCancellationsReturnsRefundsPaymentsPay in 3 instalments - making paymentsPay in 14 days - making paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksFraud preventionData protectionReporting fraudOur products and servicesAbout ZiniaGetting started with ZiniaProducts and servicesPricingReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionEverything about returns and managing them is here.Most frequently asked questions What happens if a customer using Zinia has an issue?Can I manage partial refunds?How can I manage returns and notify Zinia of them?