FAQsManaging refundsHow can I manage returns and notify Zinia of them?How can I manage returns and notify Zinia of them?Returns and refundsOur product and servicesService detailsCredit checksDeclined purchasesAccount detailsSpecial circumstancesPurchases and deliveriesPurchasesIn-store purchasesDeliveriesReturns and refundsCancellationsReturnsRefundsPaymentsPay in 3 instalments - making paymentsPay in 14 days - making paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksFraud preventionData protectionReporting fraudOur products and servicesAbout ZiniaGetting started with ZiniaProducts and servicesPricingReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionOnce you've integrated Zinia, you'll be able to manage all returns directly within your system.