FAQsGetting started with ZiniaGetting started with ZiniaOur products and servicesOur product and servicesService detailsCredit checksDeclined purchasesAccount detailsSpecial circumstancesPurchases and deliveriesPurchasesIn-store purchasesDeliveriesReturns and refundsCancellationsReturnsRefundsPaymentsPay in 3 instalments - making paymentsPay in 14 days - making paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksFraud preventionData protectionReporting fraudOur products and servicesAbout ZiniaGetting started with ZiniaProducts and servicesPricingReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionDiscover Zinia and how it works here.Most frequently asked questions How and when can I contact the Merchant Support team?Are there restrictions on what can be sold through Zinia?How can I start working with Zinia?