How do I know if Zinia has received my payment?

Once we receive your payment, we’ll update your payment status in your account and we’ll send you an email. You can see your payment status for all orders and your pending payments in your Zinia account.

If you’ve paid by bank transfer and your payment has still not been registered, don't worry! Bank transfers usually take around 1-2 business days to process. As soon as your bank transfer has been processed and registered in our system, we’ll let you know.

Don’t forget that you can pay for you order as soon as it has been shipped by the store.